OurBar · Support
How can we help?
Contact
Email support@ourbar.app and we’ll get back within a couple of days. Include your device and what you were doing when things went sideways.
Common questions
A scan missed some of my bottles.
Good light and a straight-on angle help the scanner read labels, so try one shelf at a time. You can always add any bottle by searching for it, and your first three scans are free.
How do I restore my OurBar+ purchase?
Open Profile in the app and tap Restore Purchases to bring back an OurBar+ subscription. Your subscription itself is managed in the Subscriptions section of your Apple ID settings.
How do I delete my account?
Open Profile, then Settings, then Delete Account to remove your account and everything in it. You can also start a deletion request from our account deletion page on the web.
Want to see what your bottles can make before you install anything? Try the free OurBar shelf tool in your browser.